Frequently Asked Questions

Everything you need to know about shopping with Cavalier Gastown.

How long does shipping take for domestic and international orders?

Domestic orders within Canada typically arrive in 3-5 business days. International shipping times vary by location but generally take 7-14 business days via our premium couriers.

What is your return policy for online purchases?

We offer a 14-day return window for unworn items in their original packaging. Please note that certain limited-edition releases and intimate apparel are final sale.

Do you offer localized duties and taxes for international customers?

Yes, duties and taxes are calculated at checkout for most international destinations, ensuring no hidden fees upon delivery.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend referring to the 'Fit Note' section or contacting our support team.

Are the products sold on Cavalier Gastown authentic?

Every item in our curated collection is 100% authentic, sourced directly from the designers or authorized distributors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through our financing partners.